Privacy Policy

At ZEVAXI, protecting your personal information is an important part of how we do business. This Privacy Policy describes the types of information we collect, why we collect it, how it is used, and the circumstances in which it may be shared when you visit zevaxi.com, place an order, create an account, or otherwise interact with our Services.

Our online store is operated using WooCommerce, which provides the technology required to offer our products and services. If any provision of this Privacy Policy differs from our Terms and Conditions regarding the handling of personal information, this Privacy Policy will apply.

By accessing or using our Services, you acknowledge that you have reviewed and accepted the practices described below.

Information We Collect

Personal information includes details that identify you directly or could reasonably be connected to your identity. Anonymous or fully de-identified information is not considered personal information.

Depending on how you use our website, we may collect information such as:

Your name, email address, phone number, and billing or shipping address.
Payment-related information, including transaction records, payment confirmations, and details necessary to process your purchase.
Account credentials, preferences, and account settings if you register with us.
Purchase history, products viewed, items added to your cart, completed orders, returns, and exchanges.
Communications you send through email, contact forms, or customer support requests.
Technical information such as your IP address, browser type, operating system, and device identifiers.
Website usage data showing how you navigate, interact with, and use our Services.

How Information Is Collected

Your information may be obtained in several different ways, including:

Information you voluntarily provide when placing an order, registering an account, subscribing to updates, or contacting us.
Information collected automatically through cookies and similar technologies while you browse our website.
Information supplied by companies that assist us with payment processing, shipping, hosting, customer support, analytics, and other operational services.
Information received from trusted business partners or third-party platforms that support our operations.

Why We Use Your Information

The information we collect allows us to operate our business efficiently and provide a better shopping experience. Specifically, we may use your information to:

Process payments, fulfill orders, arrange shipping, and manage customer accounts.
Improve our website, products, and overall customer experience.
Send promotional emails, special offers, and product recommendations when permitted.
Detect fraudulent activity, maintain account security, and protect our business from misuse.
Respond to customer questions, warranty requests, and service inquiries.
Comply with applicable laws, regulations, legal requests, and contractual obligations.

When We Share Information

We do not sell your personal information. However, information may be shared when necessary to operate our business, including with:

Companies that provide payment processing, shipping, cloud hosting, analytics, customer support, and other essential business services.
Advertising and marketing providers that help us measure campaign performance and display relevant promotions.
Government authorities or legal entities when disclosure is required by law or necessary to protect our legal rights.
Affiliated companies or business partners that assist in delivering our Services.
Successor organizations in the event of a merger, acquisition, sale of assets, or corporate restructuring.

WooCommerce Services

ZEVAXI uses WooCommerce as the platform that powers our online store. Certain information you provide may be processed by WooCommerce and its associated service providers to support order management, website functionality, analytics, and service improvements.

WooCommerce may also use aggregated, non-personally identifiable information collected across multiple stores to improve platform features and performance. Additional details are available within WooCommerce’s own Privacy Policy.

External Websites

For your convenience, our website may contain links to external websites or third-party services. Because these websites operate independently from ZEVAXI LLC, we are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before submitting any personal information.

Children’s Privacy

Our website is intended for a general audience and is not designed for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us promptly so appropriate action can be taken.

Data Protection and Retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable security measures, no internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

Complete purchases and provide requested services.
Meet legal, accounting, or regulatory obligations.
Resolve disputes or investigate issues.
Enforce our policies and agreements.

Your Privacy Rights

Depending on where you reside, applicable laws may provide you with certain rights regarding your personal information, including the ability to:

Request access to the personal information we maintain.
Ask us to correct inaccurate or incomplete information.
Request deletion of eligible personal information.
Receive a portable copy of your personal data where permitted by law.
Object to or opt out of certain types of targeted advertising or information sharing.

You may also unsubscribe from promotional emails at any time by selecting the unsubscribe option included in our marketing communications.

Equal Treatment

Exercising your privacy rights will never result in discrimination, reduced service quality, or unfair treatment from ZEVAXI LLC.

Questions or Complaints

If you have concerns regarding how we collect, use, or protect your personal information, we encourage you to contact us first so we can address the issue. Where permitted by applicable law, you may also submit a complaint to your local data protection authority.

International Processing

Because some of our service providers operate in multiple countries, your information may be transferred to or processed outside your country of residence. When international transfers occur, we implement appropriate safeguards designed to protect your personal information in accordance with applicable laws.

Changes to This Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in legal requirements, business operations, or our data handling practices. Any updates will become effective once the revised version is published on this page. We encourage you to review this policy periodically.